Why Choose Cellular Solutions?

At Cellular Solutions we know our customers better than anyone else.
We have an exceptional customer retention rate of 95%, which is the highest in the industry. We provide our customers with total reliability, honesty, a truly consultative approach and unsurpassed levels of attention to detail.

In order to deliver this outstanding level of service we have one of the lowest customer to staff ratios in the communications industry with our customer managers looking after an average of just 67 customers each. Way below the industry average.

Our approach recognises the significance of the value created as a result of successfully harnessing technology that should increase productivity and efficiency, reduce cost and simplify the way you work.

About the Company

Our purpose at Cellular Solutions is to provide high value business solutions to help you improve communications and effectiveness.

We’re focused on helping businesses work better to deliver efficiencies, improve relationships with their customers, employees and suppliers and build profitability. We help businesses develop and improve through excellence of communication.

We will provide a free full audit of your telecoms and work with you and our partners to bring you the right solution for your business needs.  We will build a package that will improve service levels, boost productivity and ultimately assist you with reaching your business goals.

We offer a complete range of all telecommunications products and services encompassing mobile, landline and digital products. But most importantly, we know that telecoms is a complex area and things don’t always go smoothly 100% of the time. So at Cellular Solutions we have the team, the systems and the partners to ensure that our support is here

Vision Statement

We open minds through proven yet innovative technologies that enable business to thrive
We demonstrate the importance of the human connection to provide quality service and support with personality and integrity.

We support our communities by giving back time, investment and resources

Strong and Stable

We run an effective and efficient business securing long term stability by analysing, innovating and evolving

Consultative

We interact with our customers, partners and team in an open and committed way to deliver the best outcomes.

Nurturing Growth

We interact with our customers, partners and team in an open and committed way to deliver the best outcomes.

Real People

We passionately enjoy what we do which shapes our trusted and valued relationships; driving our team culture and personal approach

What Some of Our Staff Have to Say

Kelly Burstow
Customer Care Manager

I started working for Cellular Solutions back in 2013 as a Customer Service Specialist. As soon as I came for the interview I knew I wanted to work here, as everyone was so welcoming and the business just had a great vibe. In the 8 years that have passed there has not been a day where I have regretted joining the company. I have always felt valued, respected and well looked after. I’ve learned so much about myself and progressed within my career, as well as making friends for life through CS.

Christina Revelle
Business Manager

I’ve been a part of the Cellular Solutions team for just over 5 years and I have enjoyed every minute of it. I can honestly say I look forward to coming to work every day. Never before have I worked for a company that cultivates as much focus and emphasis on both building strong customer relationships, with a genuine nurture and strong values as building this internal ‘family culture’ of togetherness, development and celebrating each other’s strengths and successes. So far, it has been an amazing journey both personally and professionally and I look forward to the impact I/we can provide to our current and future customers. I could not be more proud to work for such a great company!

Sharon Haynes
Marketing & Projects Executive

I started with Cellular in Oct 2003 and instantly loved it! The customer care we gave was excellent, the work was busy and challenging, the support and training were personal, tailored and one-on-one and the atmosphere was fun and sunny. I’ve had many roles in the business across the years and have really enjoyed each of them. I have also loved becoming part of the Cellular Solutions family and watching our company grow and develop along with our product portfolio and the customers we support.

Damian Mottram
CEO

We’re really big on external training – it is really important to the way we do things at Cellular Solutions. We work with three external training companies, one who helps with telecoms industry knowledge and development, one with skills and leadership and one for self-development. Our staff is generally a very happy and motivated group of individuals. We also believe in a healthy work/life balance for our staff – and that’s true from the top of the company all the way down. I have a family and when my kids were young I was known to many other parents and the teachers of my kids as either “family dad” or “sports dad” – and I’m as proud of that as I am of any of my professional achievements! It is certainly in the company ethos that our staff are supported to achieve a similar work/life balance, be that through flexible working, maternal and paternal arrangements or even sabbaticals.

Danielle Holter
Business Manager

Working at Cellular Solutions feels like being part of a family. We all enjoy our roles within the business and have fun doing our work. We are very team-driven, and we operate in a way that puts collective goals ahead of individual glory. Everyone at Cellular is smart, energetic, and fun to work with. We love what we do, and it shows in the strong relationships we have built with our customers. We all work very hard here, however, it never feels like a hardship. I believe that is a very hard thing to achieve in the workplace. I love working here at Cellular Solutions and can see myself having a very bright future here. Learning, growing and having fun!

Nicola Hill
Customer Care Supervisor

I feel so grateful to work somewhere where I know I am truly valued, trusted, and supported in every aspect of my role. The company really invest a lot in us and make a point of always recognising our efforts and achievements. I have not once felt like I am just “a number”, as I often have in previous jobs, and it is a genuine pleasure to get to work every day with such kind, energetic, and driven people, all of whom share such a brilliant, motivating ethos.